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Training/B - Extensions.md
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56
Training/B - Extensions.md
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Applications > Extensions
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Quick Create (no legacy_chan_sip it's depreciated)
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- Use SIP [chan_pjsip]
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- 3 digit extensions. Avoid using extensions starting with 1
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- Display name = user
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- Outbound caller ID <blank>
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- email address
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#Next
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- Parking lot
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- Create User
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- User Groups
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- Voicemail
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- VM Pin is defaulted to the extension when created to force user to setup their mailbox on first use
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#Finish
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Apply Config (Top right) after creating new extensions
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#edit extension
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Voicemail
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- Require from same extension. On is more secure
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- *97 will ask password on that phones extension without prompting for a pin (if a single user office with no one else has access to, this can be left off. but if on a shop floor for example, you would want to turn it on)
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- Email address = VM to email
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- Email attachment Y/N
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- Play CID
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- Play Envelope
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- Delete Voicemail. VTG sets this to yes to prevent the phone mailbox from filling up
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- If users are not getting emails, you can disable this and do a test for troubleshooting
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- VmX Locater = IVR options for the extension
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General
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Outbound CID - Blank if pbx default #
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!!!Emergency CID - Must make sure is correct E911 #
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Secret - This is used on the phone for registration
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Extensions does not equal users
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User manager settings can be left default in most cases
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