I am batman

Training/General VTG.md

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+
+## **Never Mark Tickets Closed**
+ 
+**Phone Notes**
+
+call pause - \*46
+
+SkyNet Sign in:
+	ext - 2060
+     password - 123456
+
+**ESO tickets**
+
+Completed no survey
+
+**ScreenConnect**
+
+toledohelpdesk.com
+
+**Yealink Config**
+
+IP address in browser URL (192.168.110.145)
+username: admin
+Password: 222222
+
+
+Send Emails to the Ticket
+
+CC help@vtgus.com
+and add Ticket summary to subject line