Applications > Extensions 

Quick Create (no legacy_chan_sip it's depreciated) 

- Use SIP [chan_pjsip] 
- 3 digit extensions. Avoid using extensions starting with 1 
- Display name = user     
- Outbound caller ID <blank>
- email address 
    

#Next 

- Parking lot 
- Create User 
- User Groups 
- Voicemail 
- VM Pin is defaulted to the extension when created to force user to setup their mailbox on first use 
    

#Finish 
Apply Config (Top right) after creating new extensions 

#edit extension

Voicemail
- Require from same extension. On is more secure 
    
    - *97 will ask password on that phones extension without prompting for a pin (if a single user office with no one else has access to, this can be left off. but if on a shop floor for example, you would want to turn it on) 
        
- Email address = VM to email 
    
    - Email attachment Y/N 
        
    - Play CID 
        
    - Play Envelope 
        
    - Delete Voicemail. VTG sets this to yes to prevent the phone mailbox from filling up 
        
        - If users are not getting emails, you can disable this and do a test for troubleshooting 
            
    - VmX Locater = IVR options for the extension

General 

Outbound CID - Blank if pbx default # 

!!!Emergency CID - Must make sure is correct E911 # 

Secret - This is used on the phone for registration 

Extensions does not equal users 

User manager settings can be left default in most cases