VTG-Vault/Training/E - IVR.md

#Navigation > Applications > IVR > Add IVR 

• Name 
• Description 
• Announcement (Initial call recording) 
• Enable Direct Dial (Y/N) .  
  • If Enabled, Configured through #Applications > Directory 
• Timeout 
  • Retries 
  • Recording 
  • Append announcment  
• Invalid Retries 
  • Invalid Recording 
  • Invalid Destination 
  • Append Announcement to invalid 
    • After playing the Invalid retry recording, the system will replay the main IVR announcement 
• IVR Entries 
  • Mapping of entries 
• Submit 
• Apply Config 

Testing  #Navigaiton > Connectivity > Inbound Routes > Edit 

• Set Destination 
• Apply Config