Files
VTG-Vault/Training/E - IVR.md
2026-06-24 17:51:49 -04:00

27 lines
690 B
Markdown
Raw Blame History

This file contains invisible Unicode characters
This file contains invisible Unicode characters that are indistinguishable to humans but may be processed differently by a computer. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.
#Navigation > Applications > IVR > Add IVR 
- Name 
- Description 
- Announcement (Initial call recording) 
- Enable Direct Dial (Y/N) .  
- If Enabled, Configured through #Applications > Directory 
- Timeout 
- Retries 
- Recording 
- Append announcment  
- Invalid Retries 
- Invalid Recording 
- Invalid Destination 
- Append Announcement to invalid 
- After playing the Invalid retry recording, the system will replay the main IVR announcement 
- IVR Entries 
- Mapping of entries 
- Submit 
- Apply Config 
Testing 
#Navigaiton > Connectivity > Inbound Routes > Edit 
- Set Destination 
- Apply Config